Laptop & desktop repairs
Slow machines, cracks, failures — diagnosed honestly and fixed properly.
Repairs & home IT — Boston & Lincolnshire
Computer problem? Sorted.
Repairs, virus removal and upgrades for homes and businesses — in person, remotely, or walk in and see us in Boston.
DBS-checked engineers·Photo ID & PIN verification·5-star rated·Patient with seniors
What we fix
Simple repairs, clear prices
Virus & malware removal
Cleaned up properly, with plain-English advice so it doesn't happen again.
Upgrades
Memory and storage upgrades that make an old computer feel new again.
Software & setup help
New devices set up, software sorted, everything explained patiently.
Remote support
£55 per issue
Remote help for a defined issue, without waiting for a visit. We connect securely to your computer to diagnose and resolve software, performance and virus problems. If the issue needs further work, we will explain the next step and any cost first.
Book remote supportOn-site visits
£79.99/hr + mileage
A DBS-checked engineer comes to your home or business across Boston and Lincolnshire for installations, repairs and hands-on help. On-site call-outs are £79.99 per hour plus applicable mileage fees.
Book a visitWalk-in IT support
Just walk in — no appointment needed
Not sure what you need, or just want a friendly answer to a tech question? Pop into our Boston location Monday to Friday, 9am–5pm, for free technology advice. No appointment needed and no pressure to book a repair. If you do need work done, we’ll explain the price first; repairs are charged separately.
Boston Enterprise Centre, Venture Way, Boston PE21 7TW
Opening hours
Monday – Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Can't make it in? Remote support is £55 per issue, with the next step explained before any additional work.
Business support
Remote support for your team
For businesses that want a familiar team to call without a full systems retainer, the basic remote support plan is £32 per user per month. If an issue needs an engineer on site, call-outs are available at a discounted add-on rate.
Basic remote support · business plan
£32 per user / month
Remote support for day-to-day business IT issues, with discounted on-site call-outs available as an add-on. Draft term: 6-month rolling contract. Final scope and fair-use details are confirmed before you sign up.
Alternative · per-device cover
Draft price£22 per device / month
Suggested entry price for remote support on one registered business device, on the same proposed 6-month rolling term. On-site visits are separate discounted add-ons.
Suggested discounted on-site add-on
Draft price£65/hr + mileage
Proposed business-plan call-out rate, compared with the standard £79.99/hr + mileage. Confirm mileage basis and any minimum charge before advertising.
- ✓ £32 per user/month for basic remote support
- ✓ Discounted on-site call-outs as an add-on
- ✓ A familiar local team for your business
- ✓ Same DBS-checked engineers
- ✓ A natural step up to a managed retainer
Need help improving the processes and software your business relies on, as well as an IT helpdesk? Our business systems analyst site explains managed retainers from £295/month.
Business support options
1. One-off help
£55 per remote issue or £79.99/hr for an on-site call-out, plus mileage fees.
2. Business remote support
£32 per user/month or proposed £22 per device/month for remote support; draft six-month rolling contract. Suggested discounted call-out: £65/hr + mileage, pending approval.
3. Business systems retainer
We support the tools and software we build for you, with an IT helpdesk. From £295/month.
Quick estimate
Build an estimate for the support you need
Choose one-off help or a business remote support plan. This gives you an estimate from the prices shown; we’ll confirm the final quote and any applicable extras before work begins.
Enter a destination postcode to estimate the driving distance from EB IT Support, PE21 7TW. The first 5 miles are included; additional miles are estimated at £2.50 per mile.
6-month rolling contract. On-site call-outs are not included; discounted add-on pricing will be confirmed with your quote.
The business plan estimate uses £32 per user per month. Six-month and twelve-month totals are shown for comparison; the initial contract term is six months, then it rolls under the agreed contract terms.
Get a clear estimate, then choose what to do
Choose the support, enter your postcode if you need a visit, then request a confirmed quote. We’ll check the details with you before anything is booked. Or call 01205 627240 or walk in Mon–Fri, 9am–5pm.
Build your estimate